PIXIE makes clothing that is made to last. We believe that there should not be too much of something in order to feel affection and care towards that something. The idea of capsule wardrobe in itself stands against overconsumption; add durability to that and we see our clients meeting their garments and staying together for a lifetime.
Our heart lies close to home: the manufacturing process takes place in Latvia, as well as PIXIE cooperates with factories in Europe that share similar views on sustainability. Everyone involved in the manufacturing process is paid fairly and appreciated daily.
PIXIE sticks with carefully selected materials – when browsing through our Store, you will find cupro, organic cotton, tencel, alpaca & merino wools, and our most beloved linen. The formula is simple: we do believe that the fabric has to be durable, recyclable and in harmony with your skin [because, hey, you’re a part of our ecosystem].
We rarely use fabrics that are not organic, recycled and biodegradable, but, if we do, it’s something that already exists on this planet. Deadstock textiles are left behind by others who thought that they would need more than they actually did – instead of becoming a part of the landfill, deadstock is turned into powerful clothing.
PIXIE speaks of the significance of staying aware of your surroundings. Our clients know that the garments will be made to order, as we do not keep any stock. Although returning products is possible, we do not encourage it due to the CO2 emissions and the client will be the one covering the postal fees [and will surely know the reasoning behind it].
The clothing is delivered to our clients packaged in 100% biodegradable plastic that will disappear after 3 years, and we do not use any dye for our cardboard boxes. Organic cotton PIXIE dust bags keep the garments safe when necessary – same as for our clothing, any printing is carried out using the screenprint method and water based inks.
PIXIE is aware that there is always room to grow when it comes to moving towards the ultimate sustainable practice. We takes pride in each new process in our workflow that brings us toward the goal. Following the innovations and actively looking for new ways of decreasing our ecological footprint is surely on our daily schedule.
ONCE AN ORDER IS PLACED, IT TAKES 1-2 WEEKS FOR US TO COMPLETE IT. IN OUR ATELIER IN LATVIA EACH GARMENT IS PRODUCED WITH CARE AND CONSISTENCY QUALITY-WISE.
IF ANY ORDER-RELATED QUESTIONS ARISE, PLEASE REACH OUT TO US AT INFO@PIXIEWONTPLAY.COM AND WE WILL BE GLAD TO ADDRESS YOUR CONCERNS.
WE DELIVER OUR PRODUCTS TO EUROPE (2-5 BUSINESS DAYS) OR ANY OTHER INTERNATIONAL DESTINATION (3-10 BUSINESS DAYS).
ALL ITEMS ARE SHIPPED IN ECOLOGICALLY SUSTAINABLE PACKAGING, ENSURING BOTH THE PROTECTION OF YOUR NEW PIECE AND OUR PLANET.
OUR CLIENTS ARE RESPONSIBLE FOR ANY CUSTOM AND IMPORT TAX PAYMENTS IN CASES WHEN SUCH ARE APPLICABLE.
PLEASE LET US KNOW IN CASE IT APPEARS THAT THE PARCEL HAS BEEN LOST IN TRANSIT – INFO@PIXIEWONTPLAY.COM.
WE ACCEPTS PAYMENTS MADE BY MAJOR CREDIT CARDS OR THROUGH PAYPAL.
ALL PRICES ARE STATED IN EUR WITH VAT INCLUDED (WHERE APPLICABLE). THE TOTAL COST OF YOUR ORDER IS THE PRICE OF THE PRODUCT(S) ORDERED PLUS DELIVERY CHARGES.
WE GLADLY APPROVE RETURNS, EXCHANGES, AND CANCELLATIONS, AS LONG AS THEY ARE HANDLED IN ACCORDANCE WITH OUR RETURN GUIDELINES:
THERE ARE ITEMS OF SPECIFIC CHARACTER THAT CAN’T BE RETURNED OR EXCHANGED.
UNLESS THE ITEM HAS ARRIVED DAMAGED OR DEFECTIVE, WE DON’T ACCEPT RETURNS FOR
WE WILL ONLY USE YOUR SHIPPING/BILLING ADDRESS AND OTHER CONTACT INFORMATION FOR THE FOLLOWING ACTIONS:
ALL CONTENT AVAILABLE ON THE WEBSITE AND THE SHOP IS THE INTELLECTUAL PROPERTY OF PIXIE WON’T PLAY, AND IS THUS PROTECTED BY LATVIAN AND INTERNATIONAL COPYRIGHT LAWS.
UNLESS A PRIOR WRITTEN CONSENT FROM PIXIE WON’T PLAY IS ACQUIRED, NONE OF THE CONTENT OF THE WEBSITE AND THE SHOP MAY BE USED, REPRODUCED, COPIED, SOLD, RESOLD, MODIFIED, OR OTHERWISE EXPLOITED, PARTIALLY OR IN FULL.